Our Customer Reviews
FAQ
Have questions about trading in this device? Find answers below.
How is the trade-in value for this device calculated?
Your quote is based on the device model, condition, battery health, and whether accessories or the original box are included. Prices shown on this page are our current published rates — we update them regularly to reflect market demand.
Is the price shown a final quote?
The value displayed is a preliminary quote. Your final offer is confirmed after our specialists inspect your device in person. Deductions may apply for scratches, dents, missing accessories, lower battery health, or other condition factors listed on this page.
Are there any hidden fees or surprise deductions?
No. Our trade-in prices are fully transparent and published on our website. We do not have hidden charges — any adjustments follow the deductions shown for your device model.
How do I trade in or sell this device?
Back up your data and remove any SIM or memory cards, then visit any Mobile Life store or schedule a doorstep pickup. Our team will assess your device in about 10 minutes. You can receive cash on the spot or apply the value towards a new device. Tap Trade-In Now above to get started via WhatsApp.
I forgot to bring my receipt, box, or accessories. Can I bring them back later?
Yes. You can bring missing items within the next 24 hours, and we will adjust your trade-in offer if they increase the value of your device.
Why do I need to show my NRIC during trade-in?
As part of regulatory compliance and to prevent fraud, we are required to verify the identity of individuals trading in mobile devices. This includes recording valid identification details and the device's IMEI number, in line with Singapore's Secondhand Goods Dealers Act.