Complaint Report Form

GUARANTEED WITH 100 DAYS WARRANTY

S$30 FLAT FEE FOR ISLAND WIDE DELIVERY

GRAB YOUR CHRISTMAS DEAL

FIX YOUR IPHONE & GET FREE SCREEN PROTECTOR

10% OFF ON EVERY ACCESSORIES

Complaint Report Form (PDF download available)

Complaint Report Form PDF file Link: Download/Print

Name

E-mail

CR No

Date & Time of Report: (DD/MM/YYYY)

Complaint Filed By

Phone Number

Received By

Designation

Complaint Type

*If you choose other:

Complaint Origin & Channel

*If you choose other:

Details of Complaint

Attached Evidence:

*If you choose other:

Investigation Details - Investigated By:

Designation

Date of Investigation: (DD/MM/YYYY)

Findings and Root Cause Analysis:

Resolution and Corrective Action - Action Taken to Resolve the Complaint:

Resolution Implemented By

Designation

Date of Implementation: (DD/MM/YYYY)

Reviewed and Approved By

Designation

Complaint Closed On: (DD/MM/YYYY)

Total Time Taken to Resolve

Customer Feedback After Resolution:

Follow-Up (if necessary) - Further Actions Required:

Further Actions Details

Follow-Up Date: (DD/MM/YYYY)

Responsible Person:

Message